Occupational & Environmental Safety Office Customer Service
Customer Service Survey
Reports


This survey is designed to measure and improve our customer service efforts.  If you have an immediate safety issue you need to address, please send us an email: Safety@mc.duke.edu
  
The Occupational and Environmental Safety Office (OESO) aims to provide superior customer service to all its customers. Your feedback telling us how well we are meeting your needs and how we might improve our service is essential to our success in our efforts to better serve you. Please take a moment to respond to the questions below. Thank you for your time.
      
Who was the primary service provider?
 
 
 
What was the nature of your contact with OESO (Please select all that apply by holding the "Ctrl" key down and using your mouse to select each nature)?
 
Other:    
Statements Check as Appropriate      
Staff was courteous.
Staff was helpful.
Staff provided complete and accurate information.  
Response was timely.
My overall experience was positive.
Overall, my expectations were met.
Please indicate the name(s) of any staff person that you would like to commend and why:
If you feel that we fell short in meeting your expectations, please describe the situation and the date of the incident.
As a result of your experience, what improvements can you recommend?
Comments:
You can choose to remain anonymous or you can include your name below.
Enter your DukeID (and then use the "Tab" key) and verify your name, mailing address, and email so that we will be able to contact you.
DukeID: First Name: Last Name:
Phone Number: Email:
 
Occupational & Environmental Safety Office
131 Env. Safety Building, Research Drive
Box 3914
Durham, NC. 27710
Telephone: (919)684-2794   Fax: (919)684-2422